We are proud of our service, the products we sell and the information we give on our website.
But don't believe us, here are just a few of the comments we have had back from our customers ... and we promise they are all real!
Product as described and delivered well within timeframe. Excellent communication and tracking options provided by the seller. Thank yo
We would thoroughly recommend Just Another Baby. It is so lovely to be able to support a local business and Charlie is so helpful and friendly without being pushy.
Cannot recommend 'just another baby' enough!! We visited the shop twice in February to decide on our travel system and the service was amazing and so personal, nothing was too much trouble and Charlie was happy to show us how to attach and detach parts of the prams with no hesitation. When we picked up our travel system all social distancing measures were perfectly adhered to and Charlie told us that any troubles or additional information to just get into contact which was lovely and reassuring!!
Trustpilot 5* - Outstanding knowledge and service! - "My head was thrown into a spin 6 months ago on the news we were expecting twins! Having needed almost a degree to buy a pram 3 years ago for our first child, I knew I needed guidance and hand holding on the purchase of yet another pram as the existing one is clearly unable to cater for our new needs! Charlie at Just Another Baby put mind my at complete rest. She had the answers to all my questions, no matter how daft, and helped me narrow down which design catered for exactly what we required. The whole process was much speedier this time around with her help! I am the happy owner of the ICandy Peach Blossom for twins! From prams to muslins the company has everything you need whether it's your first time around or not. Most importantly they have the knowledge and time to dedicate to you. Thank you so so much, I will be sending friends your way! "Jemima Hardick, 16th February 2019
Trustpilot 5* - Excellent service - "Ordered the Bababing changing bag. Cheapest price online, efficient service and quick delivery. Would recommend!" Roneeta Sait, 12th February 2016
Trustpilot 5* - Incredibly knowledgable and informative. Great Service - "I purchased an iCandy pushchair and BeSafe car seat from Just Another Baby recently which I am delighted with! I was undecided about which pushchair to buy but the lady who served me knew all the products well and was able to advise me on which pushchair may suit my lifestyle best. I was able to have a full demonstration on a number of pushchairs and travel systems and could even see which one fitted in the boot of my car the best thanks to the off-road parking right outside. I wouldn't hesitate to recommend Just Another Baby to any friends or colleagues who are pregnant or thinking about purchasing any new baby products. Thank you." Joanna, 18th January 2016
Trustpilot 5* - Just Brilliant - "Wonderful service, very friendly team , really know their stuff! Helped us massively with our buggy needs! Highly recommended". Ron, 16th January 2016
Trustpilot 5* - Great products, fab service - "It was our first baby and we ordered our pram and car seat systems from Just another baby. Not only did we get great products but also amazing advice from someone that clearly understands the needs of new parents and babies. Our products arrived on the time and day we'd requested and were in perfect condition as promised. We can highly recommend Just another baby and we will certainly be using them again." Grace, 25th July 2015
Trustpilot 5* - A truly customer focussed company - "I got exactly the item I was looking for at the best price on the web. Charley at the customer service department could not have more helpful when I called for advice on my order. She helped me place the order & reviewed it when it went through. Would totally recommend this company" Tony 21st July 2015
"GREAT SERVICE" - J Filbey 16th July 2016
"What a wonderful service! I ordered my items Monday & they arrived yesterday,especial thanks to Charlie for answering the queries of a confused Nan to be." - M Kennet 15th July 2015
"Thank you very much, one very happy customer "- Louise Chandler, 14th July 2015
"Great service, fast delivery" H Auld, 7th July 2015
"Very quick service, exactly as described" - E Evans, 1st July 2015
"We've recently bought a number of items from these guys. When you're spending a lot of money on big ticket items like Prams and Cots it would be silly not to look around. Not only did the prices match up but the new showroom in Exeter meant we could go and test everything. Rob and Charlie are both so helpful its a pleasure spending money with them and supporting a local business, not just going to Amazon and buying it online." - Alastair Banks 4th April 2015
"Visited the showroom today, and well worth the visit! Absolutely excellent service! Very friendly! Wish I had found this place a few years ago when I was expecting my first so I could have taken full advantage of the goods on offer and the excellent customer service. Most definitely one I will be recommending to any-one expecting or in the search for a new buggy/baby accessories." Laura Tovey, 28th February 2015
10th February 2015 - Items as described on website. Well packaged and delivered super fast
5* Review - Very quick & easy online service, super fast delivery. Mrs Harrison 12th Dec 2014
5* Review - justanotherbaby.co.uk had what I wanted in stock at a very good price (compared to places like mothercare, toys r us etc) so I ordered instantly. My order was with me in a good time and I was emailed a receipt as well as communication informing me that my item had been sent and a tracking number so I knew exactly when my item would arrive. Once my item arrived it was in excellent condition and nicely wrapped in paper (was almost like opening a gift :)) for me this was excellent service in a world where service has gone to the dogs. Thank you :) by H Brown, 28th January 2014
5* Review. Excellent and personalised customer service. Very impressed with whole service. I had a look at their other products and my only thought was, if they did a bigger range of items, I'd have been happy to buy more in preparation for the arrival of our child, due to the excellent service. I was also surprised that I'd not heard of them before. by Vivienne Cuneen, 23rd January 2014
"Rapid delivery on an A1rated item cheapest new I've seen on reputable web" by Glen Morton 26th December 2013
"Excellent service. Good website with just what I was looking for." by Valerie Lanagan, 29th November 2013
"Just Another Baby is an extremely good company to deal with. Ordering was easy and delivery was quick. I would recommend them to all my friends." by Janice Dempsey 18th November 2013
"Very fast delivery and great prices!" by Lynsey 17th November 2013
"I really recommend this site excellent - this website is absolutely great, wish if come across it sooner. Will be making many more purchases in the future!" Ashleigh, 8th September 2013
"Excellent service from pre-sale through to delivery, I ordered the Bailey Sleigh Cot Bed on Tuesday and it was delivered on Friday to France! I would recommend this company to friends." Victoria, 23rd July 2013
"Good products, good prices, good service. Good selection of products on a well thought out website. Products are priced well and delivery was reasonably priced and pretty swift. Recommended." by Robin 14th May 2012
"First Class Service.The (JAB) team were absolutely wonderful. Prompt and efficient service. Highly recommended them and will definitely use this company again." Clare 7th May 2013
"Brilliant. Great products and fast delivery! Very impressed so I've been back twice now." by Sarah, 13th April 2013
"Brilliant fast service and beautifully packaged! No extra charge for delivery in remote Scotland. Products excellent." by Audrey Houston, 14th March 2013
"Great user friendly website, all items delivered as described on time. . Excellent Company, perfect service and delivery.Would definitely use again". by Michael Smith, 29th January 2013
”The goods arrived in perfect order, carefully wrapped and very fast. Will use
the site again.Super Service.” by Ana, London, 27th January 2013
”Highly recommended retailer!” Customer, 27th January 2013
"Really good, honest internet business. Delivery of my items were v fast and they didn't try to fleece me with delivery charges to N Ireland like some other companies do. I was impressed overall and
would highly recommend them to anyone." Al Kane, 22nd January 2013
”Great Service, quality products! I keep coming back as the service and products are brilliant! Thank you! Mrs C O'Hanlon, 20th January 2013
"Thank you for keeping me informed and updated on the delivery status of my order. It is refreshing to deal with a company who keep their customers informed!!" Louise Gibson, 7th January 2013
"I received the purflo sleepsac in perfect condition. I was kept fully up to
date, arrived promptly and excellent price. I would definitely use the seller
again." Mrs Lawrence, 19th December 2012
"Thank you for the great service." Emily Prior, 9th December 2012
""Great service" - by S Boyd 2nd January 2013
Brilliant product, value and delivery - Item is in perfect condition and was delivered quickly. Would certainly use again next time I am looking for something.” by Kelly Mallinson, 4th October 2012.
”Good service - Easy to use website. Fast dispatch and delivery using Royal Mail. Good communication over email.” by Penny, 1st October 2012.
"Great Price, fast delivery. I hadn't used the website before but saw good reviews and thought I would try it. Would definitely (a) use again; and (b) recommend.” by Mrs A, 1st October 2012
"Excellent - Reasonable prices and fast delivery" by Nia, 27th September 2012
”Great Service. Ordered two baby sleeping bags, which arrived on time and were beautifully packaged.” C Hutt, 26th September 2012
"Good value, excellent service and nicely packaged. Very happy and will use Just Another Baby again", by Rachel Agnew, 24th September 2012.
”Items arrived the day after ordered them, exactly as required. Brilliant.” by ForstercarerMe, 18th September 2012
"Great products - this was something I couldn't find anywhere". - 10th September, Customer refering to AeroSleep Baby Protect Mattress Protector.
"THANK YOU VERY MUCH" - by SOPHIA CHARITAKI, 5th September 2012
"Good prices and great products. Would recommend to all my mummy friends.” 30th August 2012
"Great product, impeccable service". 24th August 2012, Jonathan Jones
”I would highly recommend using JAB after my two recent orders. They had the products I was looking for at great prices and offered free delivery for orders over £30. My orders were delivered very quickly and items well packaged.” 22nd August 2012, Susan D
”"Lovely service would visit again many thanks.” Nikki R, 22nd August 2012
"Recently purchased some items from Just Another Baby online. Had to speak to them on the phone too as the delivery was a bit tricky. From start to finish they went above and beyond to help out. Received the items exactly when they said I would. All in all, a very positive experience, I would recommend them to anyone.” Terry, Cork 8th August 2012
”Great value, excellent customer service and quick delivery - what more could a mum of twins ask for?!” Keri Gray, 14th July 2012
”The first time having purchased something from just another baby and I couldn't be happier with the service. Easy website and really speedy delivery. Purchased 2 grobags which were very reasonably priced and they came well wrapped. I've since looked at other items on the site and feel sure I'll be making another purchase soon.” Sue Latham, 10th July 2012
”Really pleased with products and service” by Deborah Kelly, 6th June 2012.
"Kept me informed all the way, we're happy to supply me with the design of my choice even though stocks were yet to be put on the website. Very impressed and extremely pleased. Items arrived lovingly packed.....nice addition to the experience. Items arrived on time and promptly as per the dispatch notice. Will definitely use again. Sets standards for others to follow." by Sarah, 6th June 2012
”I was searching for the best value gro bags for my little girl and JAB came up the cheapest. They came beautifully wrapped in pink tissue paper and an extra present of free sock ons! I decided that I wanted to exchange one of the gro bags so rang the company and without hesitation they said it was fine to swap and I received the new bag today. would shop here again!” by Sam, 25th May 2012
"Very professional and prompt delivery. Care was taken to wrap the products which were a gift for a friend which meant I didn't need to wrap them. Would purchase again with no hesitation.” by Vanessa, 19th May 2012
"Excellent service - Great gro-bag for my 20 month old daughter delivered quickly at a great price.” Juliette, 15th May 2012
”Nice not to use Amazon for a change!I bought two Gro bags from Just Another Baby because Google Shopping showed them to be the cheapest option. I was impressed by the fast dispatch and that the Gro bags arrived wrapped like presents in blue tissue paper. They even gave me a free gift of some sock-ons!" by Liz, 15th May 2012
"Excellent company prompt service - very pleased with the speed of delivery and the price of the products. Also delighted to receive a free gift.” WR, 7th May 2012
"Bendy spoons - Uri Geller? No, just feeding spoons that bend to make an easy angle to feed if you are a baby and then unbend as you get more confident at feeding yourself. Clever eh? Another plus is that the catch bowl is deep enough to hold a sensible amount of food - and a plus for the feeder is that the spoons have a good soft grip, and brill colours too" Sarah McKlean, 3rd May 2012
"Cannot fault - bought baby cutlery for left hander, couldn't find it anywhere else. really good site to use and reviews really helpful from other parents. would definitely use them again.” by Amanda, 3rd May 2012
”Very prompt and friendly service I would have no hesitation in recommending "Just Another baby " website. I found the site easy to use and the on line team replied to my question via email the same day. Prices on the product (Gro Bag) I was buying for my grandson are very competative.The 2 items I ordered were well packaged and arrived within 2 days of ordering.
Thank you to the Team at "Just Another Baby" for a hassle free shopping experience, will certainly use this site again.” Mrs Sheila Redford, 13th March 2012
"The kind of service you want to receive everywhere. From start to finish the experience I had ordering from Just Another Baby was excellent. Easy to use website, email confirmation that order was on its way, order received on time and in appropriate packaging with absolutely no hitches along the way. Wish that all online shops were as good to deal with. Would definitely use again and have already recommended to friends.” Victoria, 6th March 2012
"We've bought a couple of things from JAB now and been happy with the service overall. The website is easy to use and search filters work nicely. My one criticism is that stock control could be improved". Paul, 1st May 2012
”Not just another website It was a really enjoyable shopping experience. The site was easy to navigate and to find what I wanted. The checkout was quick and their communication concerning my order was excellent. The items arrived quickly and were well packaged. I will use them again.” Marilyn, 19th April 2012
"Keep up the good work!"
Ashwini Pillai, February 2012
"Just Another Baby was recommended to me by another mum. The online ordering was easy and quick to complete, my order was delivered within 48 hours and I was given regular updates on the progress of my order. Delighted with my purchases which were also the best price I could find on line. Will definitely be back." Corinna Mossop, February 2012
"Great service. Reasonably priced item, immediate order confirmation and very quick dispatch - many thanks!" Kirsty, February 2012
"Great in every way, thank you! The items arrived very quickly and are just the job, thank you!" Judy, February 2012
"Just to say thank you very much. My nephew received the mat yesterday and was delighted."
"I work in customer service and would be extremely proud to know my team were delivering great service like this. I would recommend you to anyone."
Debbie Lake, November 2011
”Products are competitively priced, website is clear and easy to use, the delivery was prompt and the item was actually gift wrapped (possibly by mistake, but what a nice mistake!)."
"I've used Just Another Baby before I will continue to do so as they are a fantastic company to buy from.” Emma, November 2011
”perfect fast and as described” Trust Pilot Customer, November 2011
”We only used this site because it was the only site that showed the item we wanted as in stock. We placed the order in good faith, then a couple of days later we recieved an email to say the item was out of stock. Having said that they did suggest an alternative or a refund, and since the price was ok and we knew the item wasn't available else where we took the alternative and it was dispatched striaght away.” December 2012
”Highly recommend both products and swift service - try them , you won't be disappointed!” Rosemary Hicks, January 2012
"Outstanding service, item delivered next day, very well packed & sealed. item exactly what i wanted for a gift, would definately recommend and use again. Its so nice to know companies still offer a great service. Thank you justanotherbaby!" (Richard, July 2011)
"Excellent product. This changing mat is lightly cushioned and my baby is very comfortable. Within the pockets, there is sufficient room for 3 nappies, a pack of wipes, a pack of nappy bags and a spare sleep suit, for little emergencies. It is incredibly easy to open this up and roll it out using only one hand and the same for closing it back up. A well thought out high quality product." (Bababing Changing Mat, Karen, June 2011)
"Bought this (Grobag) for my 11 month old grandson as have great difficulty with other sleep bags as the zips tend to be around the bag rather than up the middle which makes it difficult when he gets a wriggle on! Lovely quality and much easier to deal with." (Lynne, June 2011)
"Excellent product and service - very quick delivery thanks!" (Rebecca, June 2011)
"Many thanks for your fast response on this matter! I have just made another order so will look forward to my friend receiving the product on Monday.
Thanks for all your help" Amy (June 2011)
'Just had another great on time delivery, thanks very much' (Helen, June 2011)
"Fantastic service, very quick delivery and well packaged. My queries were answered very quickly. Very professional, thanks very much will definitely use again." (Helen, May 2011)
"Thank you arrived today. Very well packed and lovely items. Will definitely use you again" (Louise, 25th March 2011)
"Products were great, delivery efficient. Thank you very much!" (Ruslana, 23rd March 2011)
"Thank you for your efficient service." (Rachel, 21st March 2011)
"Our Grobags arrived within a few days and were exactly what we wanted. A very efficient service! Thank you" (Ruth, 26th March 2011)
"Tractor growbag arrived this morning. Amazing service. Thank you." (EC, March 2011)
"Hi "Just Another Baby" Delighted with both the product, and with the speed of delivery. I was amazed to receive my order the very next day. Well done - will certainly order from you again. Regards" (Susan C, March 2011)
"I received the widgey pillow on Saturday.Thanks so much for the prompt delivery and the personal customer service. I will definitely look to your website for future purchases and will recommend it to friends." (Stefanie, Feb 2011)
"Ordered my grobags before christmas but forgot to say thankyou for the excellent service ( I even got a phone call from JAB because I got my own post code wrong!). Really nicely packaged and I got email confirmation of dispatch less than 2 hours after I ordered. Will definitely be using again." (James, Jan 2011)
"Thank you! I got my growbag last week and my little boy loves it! What a wonderful company and amazing customer service! Have mentioned you to everyone! Thanks again xx" (Hannah, Jan 2011)
"Hello, Just wanted to drop a quick line to say thank you for the amazing service. The grobags I ordered arrived today. They were a great price, you kept me fully informed of what was happening and delivery was quick too. I will recommend you to my friends. Thank you!" (Sarah, Dec 2010)
"Just wanted to say thanks & heap loads of praise in your direction! I ordered a Grobag (for an excellent price too, I must add) on Friday and it arrived today (Monday). Also I love the way it was packaged - a little bit of tissue paper goes a long way in making a purchase to feel special :o)" (Karen, Nov 2010)
"We received the grobag this afternoon, thank you for a great service, I would definitely recommend you" (Heather, November 2010)
"That's great - I have forwarded your details to my NCT friends as I am really impressed with your service." (Melanie, Nov 2010)
"Thanks for your prompt response and excellent customer service. It's a pity that your example is not followed by many companies today." (John S, Nov 2010)
"Many thanks for your message, I appreciate very much your professionalism and your products are great." (Manuela, Nov 2010)
"Many thanks again for your great service - we look forward to receiving the grobag." (Aled, October 2010)